Troubleshooting
I cannot find an old invoice
Paid invoices are hidden until you choose All or Paid.
The Invoices page opens on Outstanding, which hides invoices that have been paid.
- Click Invoices in the side menu.
- In the list beside the search box, choose All.
- Type the client, job or number in the search box. The list changes as you type.
If it is still missing, check the Working in box at the top of the side menu. With more than one business name, the page shows only the business you are working in. Choose Both businesses.
TipYou can also open the job and click Invoice in its stage bar. A job with one invoice opens it straight away. When a job has more than one, such as an advance or a void invoice, they are all listed at the top.