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Help/Troubleshooting/The camera will not start for scanning

In this section

  • I cannot find an old invoice
  • I cannot change an estimate
  • A sent invoice is wrong
  • The Days box will not read my dates
  • The client did not get my email
  • Payment reminders are not going out
  • My labels do not line up
  • The camera will not start for scanning
  • Kit shows as short when I have enough
  • A receipt was read wrongly
  • My terms are missing from a PDF

Troubleshooting

The camera will not start for scanning

Allowing the camera, or typing the codes instead.

Where
A job → Scan kit
Level
Everyday
  • If you blocked the camera, allow it for this site in your browser settings, then reload the page.
  • Close other apps that are using the camera.
  • Type the code from the label in the box under the camera and tap Add.

Related guides

  • Scanning kit out and back in
PreviousMy labels do not line upNextKit shows as short when I have enough
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