Troubleshooting
A sent invoice is wrong
Unlock it, put it right, and send it again.
A sent invoice is locked, so it stays as the client received it. To put it right:
- Open the invoice.
- Click More, beside PDF.
- Click Unlock to change it. It goes back to a draft.
- Correct the estimate if the mistake came from there, then click Update from the estimate on the invoice. Or change the invoice lines yourself.
- Send it again.
It keeps the same number. If the invoice should not have gone at all, click More, then Void, instead.